We do not capture personal information without visitors' permission.
Anonymous Visitor Information Collection
For every visitor to our site, there are several common pieces of information that we do collect that are stored in logs. Internet Protocol (IP) address, browser type, operating system, the date and time of the visit, and the addresses to which a visitor linked during a visit to our Website are all recorded. We use a third-party service to collect data about where visitors click on some of our pages so we can improve content placement on the Website. We cannot and do not associate any of this information with individual persons, distribute this information, or use it in any manner other than for statistical analysis in improving our site to better serve our visitors.
If you do nothing during your visit but browse through the City’s website to read web pages or download information, Staunton.va.us will automatically gather and store certain information about your visit. Your web browser software transmits most of this information to us; however, this information does not identify you personally.
Personal information required to use some online services such as those in the payment portal, email notification, payment notification and reminders, bill presentment and payment, request for service, will be treated as confidential. Information that may be collected includes name, address, telephone number, license plate number, vehicle title number, email address, checking account information, and credit and debit card account numbers. Such interactive services are entirely voluntary. Once a customer provides personally identifiable information, the data is secured. The data will be kept for as long as either required by law or is relevant for the purposes for which it was collected .
Disclosure of Information
The City of Staunton does not sell, rent, or publish any of our visitors' personal or private information. We do not reveal specific information about subscribers or other personally identifiable data to unaffiliated third parties for their independent use, except if required to do so by the Virginia Freedom of Information Act or other law. In addition, we endeavor to restrict employee access to any personal information except where necessary to perform required duties.
We may be required to provide to others personally identifiable information which you have provided to us in response to a court order, Freedom of Information request, subpoena, or government investigation. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may disclose certain personally identifiable information when we believe that such release is reasonable, necessary to enforce or apply our terms and conditions or to protect the rights, property and safety of others or ourselves.
E-Mail and the Virginia Freedom of Information Act
Any e-mail or other correspondence sent to a member of the City Council, or any other public official and employee of the City in the transaction of public business is considered a public record, and such records are subject to the Virginia Freedom of Information Act. This means that Virginia law generally requires the City to provide a copy of any such e-mail, upon request, for inspection and copying to any citizen of the Commonwealth or any member of the news media.
Unauthorized attempts to modify any information stored on this system, to defeat or circumvent security features, or to utilize this system for other than the intended purposes are prohibited and may result in criminal prosecution.
If you have any questions specifically regarding your privacy on our site, please e-mail the Web Administrator.